Orders are processed and shipped within 1-2 business days. Once dispatched, delivery typically takes 3-7 business days, depending on your location.

This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.

All orders have a 2-hour hold before processing, allowing customers to make address changes, modifications, or cancellations. After this period, orders are processed, and we can no longer make any changes or cancellations.

Returns are accepted within 7 days of delivery, as long as the item is unworn, in clean condition, and the clothing tags are still attached and undamaged.

To initiate a return, please contact us via WhatsApp or email, and our team will guide you through the eligibility process. If your return meets the required criteria, a refund will be initiated accordingly.